ProstaFlow Privacy Policy

• These pages are static files. No form on this website transmits anything, and no page here asks for a card number.
• The checkout belongs to the seller and is processed by BuyGoods. Payment details are handled there, under that party's terms.
• An order leaves a name, a delivery address, an email address and a purchase record with the desks that fulfil and support it.
• An email to [email protected] leaves whatever you put in it, which is the ordinary property of email rather than a collection practice.
• Nothing on this website is sold to anybody, and no advertising network is embedded in these pages.

The sections below set the same points out at length, name the parties involved in each, and say how long each kind of record is kept.

Six kinds of record and four parties. This desk holds the middle four and neither of the outer two.

Nothing in that table is collected for a purpose other than fulfilling and supporting the order it belongs to. No profile is built from it, it is not combined with data from anywhere else, and it is not sold or rented to anybody under any circumstances.

Four things absent, two present. The absences are the interesting half, and they are a consequence of the site being static rather than a policy anybody has to maintain.

The practical effect is that a visit to this website is close to the simplest thing a browser does: it fetches a set of files and a set of typefaces. Once an order button is pressed you are on the seller's checkout, and that party's own privacy terms apply from that point onward.

Anything typed into either form on the contact page stays in the browser it was typed into. The forms exist so that a caller has the five fields ready, and they are labelled as checklists inside the form itself.

Retention is decided by obligation rather than by preference. Where an obligation ends, the record goes.

A request about any of the above goes to [email protected]. It will usually be passed to the order desk, because the order desk is where the order records are, and the reply will say who acted on it.

Transactional email is part of an order: a confirmation with the order ID, a tracking email at despatch, and anything needed to resolve a delivery or a refund. That correspondence is the order rather than marketing, and it goes to the address given at the checkout.

Beyond that, this desk does not run a newsletter, does not sell or rent a mailing list to anybody, and does not pass an email address to an advertising platform. There is no sign-up form anywhere on this website, which is the simplest possible guarantee of the previous sentence.

Review requests come from the seller rather than from this desk, which is worth knowing because the distributor's own summary reports 747 written reviews against 9,707 orders. Anything you would rather not receive can be stopped by writing to [email protected] or by telling the order desk.

If an email arrives flying this website's name and asking for a card number, a password or a payment by any route other than the seller's checkout, it did not come from here. This desk never asks for payment details by email.

• Ask what is held. Write to the website desk and the request is passed to whichever desk holds the record.
• Ask for a correction. A wrong delivery address or a misspelt name is corrected on request and, where the order has not shipped, on the same call.
• Ask for deletion. Anything not held under a legal obligation can be deleted. A purchase record inside its accounting life cannot, and the reply will say so rather than quietly doing nothing.
• Ask us to stop emailing. Marketing email is not something this desk sends, and any that arrives can be stopped on request. Transactional email about a live order is part of the order.
• Ask a question and get a person. Every request above is answered by a person rather than a form, at [email protected] or +1 (877) 257-0710.