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Does ProstaFlow Have a 60-Day Money-Back Guarantee, and How Do You Get a Refund?
A refund promise is only as good as its small print. So we read the seller's policy line by line. This page shows when the 60 days start, what you must do, what you will not get back, and who to call if you want to cancel an order.
Yes. Every ProstaFlow pack carries a 60-day money-back guarantee, counted from the shipping date and covering opened bottles. You start by phoning +1 (877) 257-0710 with your order ID to get a return authorisation. Return postage is yours unless the seller erred, and the $9.99 outbound shipping is not refunded.
- 60 days, on all three packs, counted from the shipping date, not the order date.
- Opened and partly used bottles are covered.
- A claim starts with a phone call to +1 (877) 257-0710 and a return authorisation, before anything is posted.
- Return postage is the buyer's, unless the seller made the mistake.
- The $9.99 on a two-bottle order is not refunded.
- Refunds take 3 to 5 business days to process, then 5 to 10 more days to show on the card.
What exactly does the ProstaFlow guarantee say?
The terms come from the seller's own return and refund policy. They are commercial terms. They are not a statement about what the formula does.
| Term | What it says |
|---|---|
| Length | 60 days |
| Counted from | The shipping date, not the order date |
| Which packs | All three. No pack is left out. |
| Opened bottles | Covered |
| How a claim starts | A phone call to +1 (877) 257-0710 with the order ID, then a return authorisation |
| Return postage | Paid by the buyer, unless the seller erred or the parcel arrived damaged |
| Outbound shipping | The $9.99 on a two-bottle order is not refunded |
| Refund time | 3 to 5 business days to process, then 5 to 10 days on the card |
| Refund method | Back to the original payment method |
When does the 60-day clock start?
At despatch. The seller's policy counts from the day the order is handed to the carrier, as shown on the tracking email. That is usually a few days after the card is charged, which works in your favour.
You may meet other wording. Some seller material words the guarantee as 60 days from purchase. The policy is the document that sets the terms, and it says shipping date. When you call, ask the desk to confirm the date it has on file for your order.
The one date to write down is the despatch date on the tracking email. Put it in a calendar with a reminder a week before day 60.
The round money-back seal on the pack names no period. The seal is a mark of intent. The 60 days live in the policy, so use the policy when you plan.
How do you claim a refund, step by step?
Five steps. Two of them run on other people's timetables, which is why you should start early.
- Phone the order desk on +1 (877) 257-0710 with your order ID to hand.
- Get a return authorisation and the return address. Do not post anything before both exist. A parcel that arrives unannounced can be refused.
- Put a slip in the box with your full name, the email used at checkout and the order ID.
- Post it tracked and keep the receipt until the money has cleared.
- Wait. The desk takes 3 to 5 business days, then the card network takes 5 to 10 more.
Returns for orders placed on this website go to 100 Broadway, Suite 1102, New York, NY 10005, USA. That is not the distributor address printed on the label, so do not post a return to Ogden.
Any unused bottles from the same order should go back with the opened ones.
What does a worked example look like?
Here is a three-bottle order, set out by day. It uses the site's own timeline, so you can see where the margin comes from.
| Day | What happens | Days left |
|---|---|---|
| Day 0 | You order. The card is charged. The window has not started. | Not yet running |
| Day 2 | The parcel is despatched and the tracking email arrives. This is the date that counts. | 60 |
| Day 4 | The parcel arrives. You write your baseline before the first capsule. | 58 |
| Day 33 | Week four. You repeat the same seven-night count. No decision yet. | 29 |
| Day 46 | A fortnight of margin. You decide now. | 16 |
| Day 47 | If the answer is no, you phone the desk and send the bottles back tracked this week. | 15 |
The lesson is to decide on day 46, not day 58. Two of the five steps depend on somebody else, and a fortnight of spare time turns both into routine.
See the guarantee next to the prices
The order page shows the three packs and the 60-day terms together, so you can weigh both before you pay.
See today’s price and guaranteePrices on this site were read on 19 September 2026. The checkout shows the price that applies. Prostaflowdaily earns from orders placed through the checkout this website hands off to.
What does the guarantee not cover?
- The $9.99 outbound shipping on a two-bottle order.
- Return postage, unless the seller made the error.
- Anything bought from a third-party listing, which carries that trader's own terms.
- A claim opened after the window has closed. It is a commercial deadline.
- Any medical outcome. A refund is a purchase term, and it makes no promise about what the seven rows do.
That last point deserves a plain word. A guarantee is a sales policy. It tells you how you can get your money back. It does not tell you the capsule works.
How do you cancel a ProstaFlow order?
Phone +1 (877) 257-0710 as soon as you can. An order that has not yet gone to the carrier can often be stopped. That saves a parcel travelling in both directions and saves you the return postage. It is the one case where minutes matter more than days.
There is no subscription, so there is nothing to cancel later. Every pack is a one-time payment. If the charge on your statement does not say ProstaFlow, do not panic. BuyGoods is the processor named in the seller's terms, and that is the name you will see.
Call the order desk before you contact your card issuer. A chargeback on an order that would have been refunded anyway closes the faster route and opens a slower one.
Who do you contact for customer support?
There are two desks, and picking the wrong one costs time.
| Question | Who to contact | How |
|---|---|---|
| Orders, tracking, changes, refunds | The order desk | +1 (877) 257-0710 or [email protected] |
| A typo, a correction, privacy, press | The website desk | [email protected], Mon to Fri 9:00am to 5:00pm ET |
The website address cannot see orders and cannot start a refund. Anything with an order ID attached goes to the phone number or the support address.
What should you keep until the window closes?
Five things are worth holding on to: the confirmation email with the order ID, the tracking email with the despatch date, the packing slip, the return authorisation, and the postage receipt. None is a condition of the policy. They turn a one-call refund into one that does not need three.
Where do these facts come from?
Guarantee, refund and contact facts come from the seller's own return and refund policy as printed on this website's guarantee and refund pages. Guidance on supplements comes from the public source below.
- NCCIH's guidance on using supplements wisely. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
Frequently asked questions
Does ProstaFlow have a money-back guarantee?
Yes. Every pack carries a 60-day money-back guarantee, counted from the shipping date. Opened bottles are covered.
When does the 60-day guarantee start?
On the shipping date shown on the tracking email, not the order date. Write that date down and set a reminder.
How do I get a ProstaFlow refund?
Phone +1 (877) 257-0710 with your order ID, get a return authorisation and the address, send the bottles back tracked with a slip bearing your name, email and order ID, then wait for the refund.
Who pays the return postage?
The buyer pays, unless the seller made the mistake or the parcel arrived damaged. The $9.99 outbound shipping on a two-bottle order is not refunded.
How do I cancel a ProstaFlow order?
Phone +1 (877) 257-0710 as soon as possible. An order that has not yet been handed to the carrier can often be stopped. There is no subscription to cancel.
Does the guarantee mean ProstaFlow works?
No. It is a purchase policy written by the seller. It makes no statement about what the capsule does, and it is not a medical promise.
Our view
A 60-day guarantee with opened bottles covered and a phone number behind it is a fair policy. It is not a remarkable one, and the seller says so too. What makes it usable is that the steps are written down.
Our advice is to treat it as a test with a deadline. Write your baseline before the first capsule, check again at weeks four and eight, and decide on day 46. If you decide no, the five steps above are the route. If symptoms bother you, a doctor's visit is worth more than any refund.
Last updated . Medically reviewed by Dr. Al Borhan, MD, Physician, on October 16, 2026.
Know the exit before you step in
Three bottles hold 90 capsules against a 60-day window. The order page shows the full guarantee terms.
See today’s price and guaranteeOne-time payment, no subscription, 60-day money-back guarantee from the shipping date. Prostaflowdaily earns from orders placed through the checkout this website hands off to.
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